Friday, December 24, 2004
No More Vonage
I had the joy of cancelling my Vonage account yesterday. Not suprisingly, they gave me a very hard time and charged me $41.99 per line for the cancellation. They are kind enough to refund one of the cancellation fees as soon as I return the router but the customer service guy I talked to said that the automated system usually doesn't work so he put a note on my account. All in all, they owe me almost $200 in credits for all the screw ups. I won't find out how much of that I get until the MTA gets back to them. I can't wait to finally be done with all of this. Merry Christmas Eve day to everybody!
Posted by Jim Shank at 1:55 AM
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